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Terms of Service

Last updated: November 17, 2025

1. Acceptance of Terms

By accessing and using Trestles ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

Trestles is an AI-native project tracking platform that provides project management tools, task tracking, documentation storage, and integration with AI assistants through the Model Context Protocol (MCP). The Service is provided "as is" and "as available" without warranty of any kind.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

  • Safeguarding your password and any API keys generated through the Service
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate your account if you violate these Terms of Service.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Upload or transmit viruses, malware, or any malicious code
  • Attempt to gain unauthorized access to any portion of the Service
  • Interfere with or disrupt the Service or servers
  • Use the Service for any illegal or unauthorized purpose
  • Harass, abuse, or harm other users

5. Subscription and Payment

Trestles offers both free and paid subscription tiers:

  • Free Tier: Limited to 3 projects with restricted features
  • Pro Tier: $10/month with unlimited projects and advanced features
  • Team Tier: $30/month for up to 5 users with collaboration features

Payments are processed through Stripe. You authorize us to charge your payment method on a recurring basis. Subscriptions automatically renew unless cancelled before the renewal date.

We reserve the right to modify pricing with 30 days notice to existing subscribers.

6. Cancellation and Refunds

You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of your current billing period. We do not provide refunds for partial months of service or unused portions of your subscription.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. We use encryption to protect sensitive data including API keys, credentials, and project information. You retain all ownership rights to your data. Upon account deletion, your data will be permanently removed from our systems within 30 days.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Trestles and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You retain ownership of all content you create and store through the Service.

9. Third-Party Integrations

Trestles integrates with third-party services including Appwrite (database), Stripe (payments), and various AI models through MCP. Your use of these third-party services is subject to their respective terms and conditions. We are not responsible for the availability, accuracy, or reliability of third-party services.

10. Limitation of Liability

To the maximum extent permitted by law, Trestles shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, or other intangible losses, resulting from your use of or inability to use the Service.

11. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes your acceptance of the updated terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

14. Contact Information

If you have any questions about these Terms of Service, please contact us through the Service or via email.